Compare Call Tracking Vendors

Looking for a call tracking provider? We’ve compiled the vitals on the leading industry players. Once you have figured out you need a call tracking solution, start your search here. We’ll be adding reviews and news for each vendor as they become available.

Read Reviews Web Analytics
Integration Can call data be shared with web analytics programs such as Google Analytics?
CRM
Integration Can call data be shared with Customer Relationship Management (CRM) programs such as Salesforce.com?
Bid Mgt.
Integration Can call data be shared with Pay Per Click bid management software such as Marin?
Geographic
Call Routing Can calls be dynamically routed based on the caller’s location?
Speech
Analysis? Are call recordings transcribed to text for data mining or conversion tracking?
White-Label
Reports Can agencies generate and share branded reports or dashboards for clients?
API?Is campaign data available though an Application Programming Interface (API) for custom analysis? Affiliate
Tracking?Can advertisers measure and qualify leads from affiliates?
Mongoose Metrics Read Reviews and News
See DetailsGoogle Analytics, Webtrends, Omniture, Unica

See DetailsSalesforce.com, Microsoft Dynamics, Sugar, Custom Databases

See DetailsKenshoo, Acquisio, Marin, SearchIgnite, Google AdWords
Yes
See Details“Conversation Conversion Dynamics” machine transcription for conversion analysis
Yes Yes
See DetailsAffiliate codes can be included in custom fields with session-based tracking.
RingRevenue Read Reviews and News
See DetailsGoogle Analytics

See DetailsSalesforce.com
No No Yes
See DetailsCJ, ShareASale, Google Affiliate Network, LinkShare and others
ifbyphone Read Reviews and News
See DetailsGoogle Analytics

See DetailsNo automatic integrations, but custom solutions are available via the API
No
See DetailsMachine and/or human transcription for custom analysis
Yes Yes No
Century Interactive Read Reviews and News
See DetailsGoogle Analytics

See DetailsMany automotive CRMs, and custom solutions are available via the API

See DetailsClickable, Marin, Google AdWords, Kenshoo, Acquisio
Yes
See Details“Humanatic”, a human-powered call categorization service

See DetailsVia a reseller program
Yes No
Marchex Call Analytics Read Reviews and News
See DetailsGoogle Analytics, Omniture

See DetailsNo automatic integrations, but custom solutions are available via the API
No No
See Details“Call Mining” machine transcription

See DetailsVia a reseller program
Yes No
Telmetrics Read Reviews and News
See DetailsNo automatic integrations, but custom solutions are available via the Telmetrics-Connect API

See DetailsNo automatic integrations, but custom solutions are available via the Telmetrics-Connect API

See DetailsNo automatic integrations, but custom solutions are available via the Telmetrics-Connect API
Yes
See DetailsVoiceTrends™ machine transcription for custom analysis
Yes No
Who's Calling Read Reviews and News
See DetailsClickPath

See DetailsCallSync™ integrates with most CRM solutions
No Yes
See Details“Call Quality Monitoring” machine transcription
No
See DetailsLimited to account management capabilities
No
keymetric Read Reviews and News
See DetailsGoogle Analytics, adTrax™

See DetailsNo automatic integrations, but custom solutions are available via the GetCalls API
No No No Yes Yes No

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