There’s a lot going on in the call tracking world and I’ve been a bit too busy lately to cover it all. A link roundup is about all I have time for at the moment, but I promise to revisit some of these items and offer my opinions soon. In the meantime, enjoy! Tagged…
This is a guest post submitted by a reader. Want to see your work here? Contact us with your idea! Call tracking software is being used in most call centers, though there are some center managers who ignore this crucial software utility. One major reason why call tracking technology ought to be the focus of…
Read More » Call Tracking at Call Centers = Improved Efficiency