Google announced yesterday that its AdWords Call Metrics capabilities have expanded to include more detailed reporting. When they first launched the feature to U.S. advertisers late last year, the reporting options were very limited and data were only available in aggregate. This new release provides details on individual calls: To access these reports, you need…
There’s a movement afoot to consolidate click-to-call mobile advertising (AdWords mobile, etc.), social couponing (i.e. Groupon), and phone call tracking. Savvy marketers are now combining these tactics to implement, measure and refine mobile marketing campaigns with complete end-to-end visibility. The Evolution It’s not a marketing “revolution” as some social media pundits would have you believe,…
So you are ready to take your marketing analysis to the next level and track phone calls in addition to online conversions? Congratulations, you are WAY ahead of the curve. Your competitors will never know what hit them and you’ll be optimizing your campaigns based on true ROI while others are left guessing about how…
In my day job, I find myself recommending and implementing call tracking solutions for a wider variety of clients than ever before. But the more I bring it up, the more objections I hear. Some reasons are legit, others are pure ignorance. That’s not to say my clients are ignorant (quite the opposite, they ROCK)…
Peanut butter and jelly. Holidays and egg nog. Mobile click to call ads and phone call tracking. Some things are just destined to go together. There have been a flurry of news releases and blog posts recently about mobile ad networks and affiliate networks partnering with call tracking providers to supply turnkey analytics and lead…
Read More » Mobile Ad Networks Hooking Up with Call Tracking
Question: What do you get when you combine the reach and effectiveness of Google AdWords with phone call tracking? Answer: A powerful tool capable of changing the way marketers think about search. Oh, and a specific, credible threat to existing call tracking vendors. The big announcement The news came from the official Inside AdWords blog:…
Most of the major call tracking software providers allow users to record the phone calls generated by an ad campaign. It may seem unnecessary or daunting at first, but what happens in a call is just as important as the rest of the standard call tracking metrics. Here are just a few lessons we’ve learned…
Facts: It would stand to reason that the first mainstream web analytics provider that can successfully, granularly integrate phone call tracking alongside clicks and conversions would earn the love, admiration and loyalty (and dollars) of marketers around the world. It seems like a no brainer for Google Analytics to step in and fill the void,…
As a marketer you know how hard it is to quantify the conversions generated by your campaigns, especially when many of your leads or sales arrive via phone calls. Now imagine you are receiving hundreds or thousands of phone calls a week. How do you know which traffic sources and ad campaigns are generating the…
Read More » Century Interactive Adds a Humanatic Touch to Call Analytics
One of the most common questions I get about call tracking is, “What kind of information would I get from a call tracking service?” I’ll answer that, then take it one step further and suggest some advanced answers to “What can I do with the data provided?” Most vendors provide the same basic metrics and…